Consumer health data privacy policy

This policy describes how Belle Vie Wellness Collective, LLC (“Belle Vie”, “we”) collects, uses and shares consumer health data: personal information that relates to a person’s health, collected through this website and the Belle Vie Care app. It is provided in line with consumer health data laws such as Washington’s My Health My Data Act, and it adds to our Privacy Policy.

Consumer health data we collect

• Website forms: details you choose to include in a message or booking request, such as your baby's age or due date, feeding questions, or your loved one's hospice agency.
• Visits you request or book: the type of visit, such as lactation coaching or hospice caregiver coaching.
• Belle Vie Care app: medication names, doses and times, the reason an as-needed dose was given and its effect, care log entries, notes, and photos of labels and hospice instructions. These are stored on your phone. Belle Vie receives them only when you use Smart Read (the photo, to return its text), a drug-name spelling check (the drug name only) or a share link (an end-to-end encrypted copy that we cannot read).

Where it comes from

Directly from you, or from the family caregiver who uses the app.

Why we collect and use it

• To reply to your messages and arrange the visits you ask for.
• To provide the app features you choose: logging, reminders, reports, Smart Read, spelling checks and share links.
• To keep the website and the app secure and working.

We do not use consumer health data for advertising, and we do not sell it.

Who we share it with

• Anthropic, our AI provider, processes Smart Read photos to return their text. The photos are not used to train AI models, and Belle Vie does not keep them.
• The U.S. National Library of Medicine receives only a scanned medication’s name, strength and form, to check its spelling.
• Our website host and database store the messages you send us, and an encrypted copy of a share link until it expires or you turn it off.
• People you choose to send a share link to.
• Others only when the law requires it.

Your rights

• Confirm whether we collect, share or sell your consumer health data, and get a list of the third parties we share it with.
• Access your consumer health data.
• Delete your consumer health data.
• Withdraw your consent to our collecting and sharing it.
• Appeal if we decline your request.

We will not treat you differently for using these rights.

How to use your rights

Email belle.vie.collectivellc@gmail.com with your request. We may need to confirm your identity first. We will respond within 45 days, and if we need up to 45 more days we will tell you why. If we decline your request, you can appeal by replying to our decision; we will answer your appeal within 45 days, and if we deny it you may contact the attorney general of your state. Because Belle Vie Care keeps your data on your phone, you can also delete it at any time in the app or by deleting the app, and you can turn off any share link in the app.

Contact

Belle Vie Wellness Collective, LLC · Georgia · belle.vie.collectivellc@gmail.com